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FAQs

Yes. We accept all cards along with Applepay, Googlepay & Contactless. Our card machines operate using a 3g/4g secure network.

At weddings it may be possible for you to provide your own table wine, reception drinks etc. But we do not allow you to stock a card/prepaid bar with your own alcohol for Weddings unless opting for a dry hire service.

For some Private and Corporate Events we may allow you to provide your own alcohol, however this will need to be discussed and agreed upon before the event.

Any such requests must be made at the time of booking.

We wear black polo shirts and either black or dark trousers/skirt. These are paired with branded aprons. If you require a specific uniform style please let us know?

If we have not been to the venue before, then ideally we would like to visit it beforehand. However, if that is not possible, we are happy to talk to the venue in advance. Ideally if possible and feasible? we like to setup the day before to ensure everything is ready to go for your special event.

We like to serve all of our drinks in real glassware where possible, a selection of both real and eco disposable glassware is provided with every booking.

If glassware isn’t permitted then an additional cost may be incurred if we have to provide solely eco plastic.

If we have to use plastic we always insure that this is NOT single use, we always look to source eco or reusable plastic and paper straws as standard.

Yes. We are fully insured with Public Liability Insurance to the value of 10 million, and Employers Liability to the value of 5 million.

We cover a 50 mile radius from Norwich, Norfolk. However, we are more than prepared and quite often travel further, however this may incur an additional cost.

For private events such as weddings we try to avoid a minimum spend where possible, however we sometimes charge a minimum spend under specific circumstances, such as if you are looking to provide any additional alcohol or low guest attendance.

This will be discussed in advance with you.

For any corporate or prepaid events a minimum fee may be applicable, contact us to discuss this further.

Because of the nature and usual complexities with corporate events we always quote these on a bespoke basis, so prices will often differ from our quoted website prices that are applicable for our private customers for events like weddings and parties.

For any corporate or prepaid events a minimum fee may be applicable, contact us to discuss this further.